1. All products are under a limited warranty by Vgadz Corporation Company limited for up to one year from the date of purchase which the warranty started on the date provide on the Vgadz co.ltd’s tax invoice or recipe only. For other product that has less than one year warranty or has no warranty, the product’s warranty duration will considered the actual duration as given on the warranty information.
2. If there are any problems from manufacturing defect, customer can exchange the problem product to the same product with in 7 days since the date of purchase which that all components of the product such as box, accessories and everthing. remain in good condition and fully intact for all bundle in the box.
For over 7 days case of manufacturing defect but product is still on the warranty duration, customers have to claim product at Vgadz Head office only. All products that have been purchased over 7 days are not returnable, refundable, or exchangeable.
3. The requirement for claiming product
3.1 Products have to purchase from Vgadz Corporation Company Limited.
3.2 Recipe or tax invoice is required as the evidence of purchase. In case of no recipe or tax invoice, Customer can submit another evidence i such as recipe picture, copy of recipe and etc. instead of real recipe to Vgadz head office. Vgadz will appropiately decide that the represent of evidence are useable or not. If the evidence is not representative, Vgadz will be irresponsible of that product.
3.3 The warranty document such as warranty cards are required ( if it given with product)
3.4 All components of the product such as box, accessories and etc. are required.
4. The product warranty is cover only Vgadz’s products and we do not cover the damage which may occurs with any devices that use with our product.
5. Product will not cover the damage from the unexpected event such as accidents; fire, flooding, stolen, electric short and etc.
6. Product also not covers the damage from the wrong use of the product or not follow by user manual’s product.
7. The warranty is not covering wear and tear damages such as scratched, nicked, break , flay, bend and dusted.
8. The intentional damage from user is not under warranty.
9.The warranty has issued by Vgadz Corporation Comapany limited, which not relevant to the manufacturer’s brand. Therefore, all warranty conditions are up to Vgadz Corporation Company limited
10. Vgadz has all right resererved on The Warranty Terms and Conditions to modify, amend and update without announcing in advance
11.This English version of the Limited Warranty Terms and Conditions is translated for customer convenient only. Thai Version will be consider as an official document.